Terms of Use

This page states the terms and conditions under which you may use botswana.accessbankplc.com. Please read this page carefully. If you do not accept the terms and/or conditions stated here, do not use this website and service.

By using this website, you are indicating your acceptance to be bound by these terms and conditions. Access Bank may revise these terms and conditions at any time by updating this page. You should visit this page periodically to review the terms and conditions to which you are bound. The terms "You" and "User" as used herein refer to all individuals and/or entities accessing this website for any reason.

Content of Services

Online Banking Services

• Customers may enjoy Online Banking Services via our website at bancabc.com.
• Online Banking Services include the Mobile Banking Services.

Online Account Services for Credit Card Services

Customers may log on to our websites to enjoy online account services for credit cards.

Phone Banking Services

• Customers may enjoy Phone Banking Services via the customer service hotline or the Phone Banking contact number published on our official website.
• The customer service hotline for credit cards.
• We/our branches and sub-branches may also dial the telephone numbers registered with us by customers to provide financial services to them.

SMS Banking Services

SMS Banking Services refer to those services with which we will handle financial business for customers according to SMS instructions sent by customers and automatically notify customers of relevant results via SMS.

Customers may enjoy SMS Banking Services via our registered SMS platform number, and we will publish the registered SMS platform number then in effect on our official website. We may provide other Online Banking Services to customers from time to time.

We may change the website address, telephone number, SMS number and domain name for Online Banking Services from time to time and make an announcement or provide notice within a reasonable period of time.

Thereafter, the changed website address, telephone number, SMS number, and domain name for Online Banking Services, as announced or notified to customers by us from time to time, shall apply.

CUSTOMERS SHALL NOT USE WEBSITE ADDRESS, TELEPHONE NUMBER, SMS NUMBER, OR DOMAIN NAME FOR ONLINE BANKING SERVICES NOT ANNOUNCED OR NOTIFIED BY US. IF ANY CUSTOMER IS AWARE OR SUSPECTS THAT ANY OTHER PERSON OR ENTITY PROVIDES ONLINE BANKING SERVICES IN OUR NAME, SUCH CUSTOMER SHALL NOTIFY US IMMEDIATELY.

General Rules

Users may not use the website to transmit, distribute, store or destroy material:

• in violation of any applicable law or regulation;
• in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others; or
• that is defamatory, obscene, threatening, abusive or hateful.