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Our Customer interaction centre offers you 24/7 real-time information and assistance on all your enquiries and queries.


Our Multilingual contact centre is world-class. We have trained professionals proficient in the languages you are comfortable with that will see to your needs.

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Get the support you need from us. Use any of our available channels.

My Access: Fraud & Scam Prevention Tips

Learn how you can take precautions

We Care : Contact Details

Contact Us 24/7: Telephone: 0711082000; WhatsApp: 0704331786

Locate the nearest branch/ATM closest to you

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We Care

The Customers’ Ombudsman of Access Bank Kenya mediates fair settlement between the bank and its customers for complaints that have remained unresolved for 90 days and above.

My Access

Learn more about fraud prevention to keep you and your money safe from fraudulent schemes.

Latest News

Botswana’s Exchange Rate: Evolving, Not Overnight Botswana’s Exchange Rate: Evolving, Not Overnight Access Bank Botswana Earns Three Global Recognitions for Innovation and Excellence Go Boloka mo Bankeng: Your Key to a Better Future Access Bank Launches "SAVE and WIN" Campaign to Reward Savers with Big Prizes