Mrs. Pontsho is a seasoned career professional who has served within the lending and small business support industry for more than 20 years. She has spent the past 15 years within the credit specialization area, growing to lead a number of credit teams across the Banking industry in Botswana and eSwatini overseeing the end-to-end credit value chains. This includes deal origination, portfolio management, credit operations and recoveries. She has headed the credit book for Bank Gaborone and Nedbank eSwatini.
She commenced her career in small business consultancy and training
in the development finance industry. With key focus on capacity building of businesses with the Citizen Entrepreneurial Development Agency (CEDA) and on to business process engineering and change management as a project manager, Absa Bank and FNB Botswana.
Mrs. Pontsho brings strong governance skills with development of policies, processes and system integrations to the Bank and also leadership and building teams for sustainable growth. She graduated from the University of Botswana with a bachelor’s in business administration degree and has attended trainings with focusing on credit skills development, business consultancy, project management and leadership development.
She is passionate about transforming businesses and team culture to drive growth results. Personally, Kagiso serves in Upper Room, a faith-based women’s movement and platform that endeavors to connect women on the principle of iron sharpens iron.